Top-ups (never automatic)

A top-up is a one-time pack of extra AI credit for when your plan's weekly or monthly allowance runs out.

Off by default, never automatic

• Top-ups never buy themselves. There is no auto-reload in AIOAIA.
• You buy each top-up yourself, after a confirmation that shows the price and how tax is added.
• A top-up never renews.

Packs

You can buy a $10, $25, $50, $100 or $250 top-up on the Pricing page (plus tax where applicable). Bigger packs give slightly more credit per dollar. The confirmation step shows exactly how much credit each pack adds.

How they are used

• Top-up credit is used only after your plan's weekly or monthly allowance runs out.
• It lasts 12 months from the day you buy it.
• Top-ups are not refundable. See Refunds and cancelling.

Every top-up shows on your Usage page under Payments and receipts, with a receipt to download.